You will join the Service Management and Support Group, which promotes service management best practices and tools across the organization. Working within the framework of a cloud-based SaaS service management platform (ServiceNow), you will contribute to the configuration, customization, extension, and support of tools used across all CERN services. As part of the ServiceNow developer team, you will play an active role in evolving the platform, supporting continuous improvement, and helping deliver efficient, high-quality services in line with ITIL principles.

Be sure to meet the eligibility criteria

• You are a national of a CERN Member State or Associate Member State.
• By the application deadline, you have a maximum of 2 years of professional experience since graduation in the respective field and your highest educational qualification is either a bachelor’s or master’s degree. You must have a university degree and can’t hold a PhD.
• You have never had a CERN fellow or graduate contract before.
• Please pay attention to the additional criteria and requirements for this specific position and mentioned above.