The Position

• Manage, maintain, support, and upgrade facility applications and collaboration platforms
• Ensure stable and reliable operation of services, including monitoring, troubleshooting, and incident resolution

Engineering and integration:

• Analyse requirements and identify appropriate workflows and tools, aligning with infrastructure, operational, and user needs
• Integrate applications into operational processes and institutional infrastructure
• Design and develop software modules, scripts, and interfaces to enable integration with institutional services
• Contribute to testing, documentation, and maintenance of applications and solutions

User support and continuous improvement:

• Support users in implementing and maintaining workflows and application processes, including training and knowledge transfer
• Contribute to the development and continuous improvement of application modules and integrations  
• Promote the harmonisation, standardisation, and modernisation of applications and processes