The onboarding experience within the Administration and General Services (AGS) group plays a key role in the successful integration of new staff members. This project aims to develop a flexible, modular and service-oriented onboarding roadmap that supports both newcomers and the teams welcoming them, while strengthening knowledge transfer, internal cohesion, and a sense of belonging across AGS services.

The onboarding process should facilitate a smooth and gradual integration of new hires, ensuring they start with a common foundation and gain a clear understanding of the AGS group's core missions, the roles and functions of different AGS services, as well as the key processes and tools they use.

Eligibility criteria:

• You are a national of a CERN Member or Associate Member State.
• By the application deadline, you have a maximum of two years of professional experience since graduation in General administration, customer service (or a related field) and your highest educational qualification is a general secondary education diploma.
• You have never had a CERN fellow or graduate contract before.
• Applicants with a Bachelor's, Master's or PhD degree are not eligible.